Introduction:
At Bad Shirt Club, we pride ourselves on delivering the most vibrant, attention-grabbing shirts and men’s co-ord sets designed to be conversation starters, both in style and as a beacon for mental health awareness. We understand that shopping online is different from in-person experiences, so we’ve crafted a Returns & Refunds Policy that upholds both UK law and our commitment to customer satisfaction.
Your Right to Cancel and Return:
As per the UK’s distance selling regulations, you have the right to notify us within 14 days of receiving your goods if you wish to cancel your order. Following this notification, you’ll have an additional 14 days to return the items to us. No reason is necessary, and we respect your decision.
Conditions for Returns:
Processing Your Refund:
Upon receipt of the returned items and after verifying their condition, we will initiate the refund process. Kindly allow up to 14 working days from the date we receive the returned items for your refund to be processed. As a company dedicated to championing mental health, we appreciate your patience and understanding.
How to Return Your Items:
Exclusions:
Please understand that we reserve the right to refuse returns and refunds if the conditions stated above are not met. This policy is designed in accordance with UK law and to ensure the best possible experience for all of our cherished customers.
Questions & Concerns:
Our team is always here to assist. Should you have any questions regarding our Returns & Refunds Policy, or any other inquiries, please contact us at info@badshirt.club. Your peace of mind is paramount to us, and we’re here to help every step of the way.